Receptionist / Executive Assistant: A 2-Year Diploma Program

Do you wish to become a receptionist in the aviation and luxury hotel industry? At the AIRLINEAIR FLIGHT ACADEMY, we have created a two-year Receptionist / Executive Assistant training program to help you develop all the necessary skills for this profession. The receptionist plays a central role within a hotel or a flight agency as they are responsible for taking care of guests from their arrival until their departure. At the AIRLINEAIR FLIGHT ACADEMY, you will be supervised by Moroccan and international professionals to discover all facets of this exciting career.

Qualities and Prerequisites

To become a hotel receptionist, you will need to acquire and develop a certain number of hard and soft skills. This job requires excellent interpersonal skills, an impeccable sense of service, and great availability. Here are the main qualities required to become a receptionist / executive assistant.

Qualities

• Be smiling, friendly, and attentive
• Be patient, available, and reactive
• Have a taste for responsibility and challenge
• Have a good sense of observation and detail
• Enjoy working in a team
• Be an excellent communicator, both written and oral

Receptionist / Executive Assistant Training: Modules Taught

• Reservation and Welcome Procedures
• Reception Procedures
• Sales Techniques
• Individual and Group Clientele
• Team Management Procedures
• Hotel Management Techniques
• Modern Languages
• Etiquette and Protocol

Teaching Methodology at the AIRLINEAIR FLIGHT ACADEMY

At the AIRLINEAIR FLIGHT ACADEMY, you will be mentored by professionals from around the world throughout your training. Your curriculum will be punctuated by work-study internships within the luxury hotels to develop your practical skills. Between theoretical classes and practical learning, you will be continuously assessed throughout your Receptionist / Executive Assistant training.

Frequently Asked Questions (FAQ)

How to become a hotel receptionist? The AIRLINEAIR FLIGHT ACADEMY offers a two-year training program to become a receptionist in a luxury hotel. In two years of training, learn the profession of receptionist / executive assistant in a prestigious and professional environment.

How long does the receptionist / executive assistant training last at the AIRLINEAIR FLIGHT ACADEMY? Our receptionist / executive assistant training lasts for a period of two years, during which you will complete work-study internships at many luxury hotels, supervised by professionals from around the world.

What are my career development prospects as a Receptionist / Executive Assistant? Upon obtaining your diploma from the AIRLINEAIR FLIGHT ACADEMY, you can work as a receptionist / executive assistant in a luxury hotel. After several years of experience, you can quickly move up to a Head of Reception position in the hotel industry.